Hazardous Substances Training

For information and support

0800 800 415ext 4

Frequently Asked Questions

 

1. Why should I do my Hazardous Substances Training online?  

Completing your Hazardous substances online (powered by The Learning Place) will save you time and money. It is the most cost effective option offered in New Zealand, and you can obtain it all from the comfort of your own home, a café or workplace! You’re able to move at your own pace, instead of cramming it all in in a day course, and you have access to our support team to help you every step of the way. 


2. Is the quality of the course as good as going to a class?  

Yes! The course material and the assessment have been pre-moderated by the standard setting body to ensure our students receive as much from our course as they would from a face-to-face course. We have developed the course to provide you with the most up to date information, and in a format that is easy to follow. 


3. Do I need to be able to speak English well to do this course?  

Yes, the Unit Standards for the different courses are Level 3 and Level 4, and will require you to be able to speak a fairly high level of English. If you are unsure if you are at an appropriate level, visit this website:  https://www.ielts.org  and take a practice test.


4. How long will it take me to complete the course?  

This really depends on your prior knowledge and how motivated you are. For each credit on offer we recommend 10 hours of learning. Some students will need less time than others. Keep in mind, we are here to help and support you, so if you get stuck please contact us. 


5. How long do I have to complete the course?  

We allow 45 days for you to complete the course and assessment from the day you register. 


6. What if I don’t get a chance to complete it within the 45 days?  

If you are nearing the end of your 45 days, we will send a reminder email that your login is about to expire. If you wish to request an extension, you can send an email to info@gethns.co.nz and we will send you an Extension Request form. If you do not request an extension, and you do not complete the course within the 45 days, your login will expire and you will be required to pay to do the course again, regardless of how far along you are. 


7. What if I’m stuck on a question?  

No problem! Our support team is here to help you every step of the way, and point you in the right direction if/when you are stuck. Feel free to email us at  info@gethns.co.nz or ring us on 0800 800 415.


8. How do you know it is actually me filling out the assessment? Couldn’t just anyone complete the course for me?  

When you register for the course, you are providing us with your personal information. To get someone else to do the course for you is a fraudulent act. The Hazardous Substances training is compliance-based training, and the safety of yourself and your colleagues depends on you. If you don’t know what you are doing in the position, you could potentially be putting other people and yourself at risk. We also ask you to upload a photo of your photo ID to verify your identity at the start of the assessment. 
 
Therefore, when you fill in the assessment, you are not to discuss your answers with anyone else; this includes other candidates, your colleagues, friends or family. 
 
When you complete the enrolment process, you are asked to confirm that you have read the Terms and Conditions, and that you understand these. If you are found to have copied someone else’s work or discussed your answers with someone, you will be considered guilty of plagiarism and will be removed from the learning platform – pending official judgement from The Learning Place’s Academic Manager. 


9. If I sign in and out, will my learning be saved or will I need to start from scratch again?  

Yes, our clever learning platform (kuraCloud) saves all of your progress automatically, so you can log in and out as many times as you’d like, and it will always keep the spot you left off on. No pressure to get it all done in one sitting!

 

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